Refund Policy

At Vinaag, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order, we offer a one-day refund policy under the following conditions:

1. Eligibility for Refunds

To be eligible for a refund, you must contact us within one day (24 hours) of receiving your order. The product must be in its original packaging and condition.

2. How to Request a Refund

To request a refund, please contact our customer service team at support@vinaag.com or call us at +91 74985 7173 within the one-day period. Please provide your order number and a brief description of the issue.

3. Processing Refunds

Once we receive your request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Exceptions

Certain items are non-refundable, including perishable goods, such as fresh fruits and vegetables, unless they are damaged or spoiled upon delivery.